FAQ

BLU THR3 creates elevated apparel for the brothers of Phi Beta Sigma Fraternity, Inc. Rooted in Blue. Built on 3.

Yes. BLU THR3 apparel may be purchased as a gift for a Phi Beta Sigma brother.

Yes. BLU THR3 is a Go Black Own, LLC brand and a licensed vendor of Phi Beta Sigma Fraternity, Inc.

Review the fit notes and size information on each product page before placing your order. Fit can vary by garment.

Because BLU THR3 does not accept returns or size exchanges for fit preference, we recommend comparing the listed measurements to a similar garment you already own. If you need help, email support@bluthr3.com before placing your order.

All BLU THR3 sales are final. We do not accept returns or size exchanges for fit preference or ordering the wrong size. Please review the product details and sizing information carefully before checkout.

Turn your garment inside out, machine wash cold with like colors, and use mild detergent. Avoid bleach and fabric softener. Tumble dry low or hang dry when possible.

Do not iron directly over DTF graphics, embroidery, or other printed details. For complete instructions, visit our Product Care page.

Orders are typically processed within 3-5 business days after payment is confirmed. Orders placed on weekends or holidays begin processing on the next business day.

BLU THR3 ships through USPS. After your order is processed and shipped, standard delivery typically takes 3-7 business days.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Not at this time. BLU THR3 currently ships within the United States only.

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Contact support@bluthr3.com as soon as possible. We cannot guarantee changes once an order has entered processing or shipped.

All BLU THR3 sales are final. We do not accept returns or exchanges based on fit preference, change of mind, or ordering the wrong size.

Sale items, limited releases, custom apparel, personalized apparel, and chapter-specific apparel are also final sale.

Contact support@bluthr3.com within 7 days of delivery. Please include your order number and clear photos of the item, packaging, and shipping label.

If we confirm that an item is damaged or incorrect, we will provide return instructions and determine the appropriate resolution, which may include a replacement or refund.

Contact support@bluthr3.com with your order number and we will help determine the next step. BLU THR3 is not responsible for packages confirmed as delivered to the shipping address entered at checkout.

Yes. BLU THR3 Chapter Apparel gives chapters a more intentional way to represent together through custom hoodies, T-shirts, polos, joggers, and other chapter-specific pieces.

Visit the Chapter Apparel page or email support@bluthr3.com with your chapter name, the apparel you are interested in, and any details about your vision.

No. Custom, personalized, and chapter-specific apparel is final sale.

Join the BLU THR3 email list for new releases, chapter apparel opportunities, and brand updates. You may also choose to receive SMS updates at checkout or through the site signup form.

You can unsubscribe from marketing emails using the link at the bottom of any email. To opt out of marketing text messages, reply STOP. For help, reply HELP or email support@bluthr3.com.